Services

Our Services

WE ATTEMPT TO PROVIDE ALL SERVICES THAT ARE NEEDED TO EVALUATE AND OPERATE RESIDENTIAL RENTAL PROPERTY IN SONOMA COUNTY.

OUR NETWORK OF RELIABLE RESOURCES IS LARGE AND HAS STOOD THE TEST OF TIME IN PROVIDING EXCELLENT RESULTS FOR OUR OWNERS. WE PRIDE OURSELVES IN OFFERING THE BEST SERVICE:

FOR POTENTIAL NEW RENTAL UNITS: WE WILL WALK THROUGH THE PROPERTY AND BE ABLE TO IMMEDIATELY DISCUSS IT’S MERITS AS A RENTAL UNIT. MOST OWNERS LIKE TO FOCUS ON TWO DISTINCT FACTORS: WHAT WILL IT RENT FOR? and WHAT NEEDS TO BE DONE BEFORE WE CAN RENT? WE WILL HAVE REAL ANSWERS, AND BASE OUR OPINIONS ON MANY YEARS OF ACTIVE MANAGEMENT IN THE LOCAL AREA.
ANNUAL MAINTENANCE SURVEY: WE WALK-THROUGH EACH UNIT ANNUALLY TO DETERMINE IF THERE ARE ITEMS NEEDING ATTENTION TO KEEP IT AT MAXIMUM PRODUCTIVITY AS A RENTAL. WE CAN OFFER CHOICES FOR THE HOMEOWNER SO THAT LARGE EXPENSES DO NOT SUDDENLY APPEAR WITHOUT TIME FOR PLANNING AND BUDGETING.
MOVE-IN WALKTHROUGHS: THIS IS A JOINT VENTURE WITH THE NEW TENANTS, TO ESTABLISH CONDITIONS THAT WILL HELP AVOID DISAGREEMENTS DOWN THE LINE.<.li>
MOVE-OUT WALKTHROUGHS: WHEN TENANTS LEAVE, THEY ARE USUALLY SO WORN-OUT FROM THE ENTIRE EFFORT THAT CLEANING OR REPAIRING DEFECTS THEY HAVE CAUSED IS THE LAST THING ON THEIR MINDS (WHICH CAN BE THE OPPORTUNITY FOR A CONTENTIOUS PARTING) …. OUR EFFORT IS TO ANTICIPATE AND EXPLAIN OUR EXPECTATIONS BEFORE THEY HAVE LOST THE OPPORTUNITY TO AVOID CHARGES AGAINST THEIR DEPOSIT FUNDS.
EMERGENCY RESPONSE: WHEN TROUBLE HAPPENS- WE RESPOND QUICKLY TO DETERMINE THE CORE TROUBLE AND SELECT THE BEST SOLUTION – KEEPING THE TENANTS DISCOMFORT/SAFETY AND THE OWNERS EXPENSES IN OUR MINDS.

CONSULTATIONS

WE ARE HAPPY TO SHARE OUR EXPERIENCE WITH ANY PROPERTY OWNER WHO IS (OR IS CONSIDERING) PLACING THEIR HOME AS A RENTAL PROPERTY. WE DO NOT HAVE ALL THE ANSWERS, BUT WE CAN CONNECT YOU WITH THOSE WHO DO SPECIALIZE IN CONSTRUCTION AND LEGAL AREAS OF REAL ESTATE.
WE ALSO REGULARLY COUNSEL WITH RENTAL APPLICANTS- ESPECIALLY THOSE WHO CAN BENEFIT FROM OUR FRANK ADVICE AS TO HOW THEY MAY PUT THEIR DREAMS AND REALITIES INTO A BETTER MATCH.

ACCOUNTING

THIS IS THE SIMPLEST AND MOST CRITICAL OF OUR SERVICES- WE KEEP CAREFUL ACCOUNTS OF EVERY BIT OF INCOME AND EXPENSE, ISSUE MONTHLY STATEMENTS TO EACH OWNER AND OFFER ELECTRONIC PAYMENTS OF THEIR NET RENTS. AN ANNUAL STATEMENT IS PREPARED TO AID IN TAX PREPARATION. OWNERS HAVE ACCESS TO THEIR OWN PORTAL ONLINE WHERE THEY CAN LOOK UP AND PRINT OUT ALL MONTHLY STATEMENTS.

CUSTOMER RELATIONS

THE CORE OF OUR BUSINESS IS SERVICE- YOU WILL HAVE A DIRECT LINE TO US BY PHONE, EMAIL AND ANY OTHER MEANS OF CONTACT THAT WILL WORK FOR YOU. EACH TENANT IS ENCOURAGED TO CONTACT US PROMPTLY, NO MATTER HOW TRIVIAL THE NEED… AND WE ASK THEM TO CALL US IN ADVANCE WHEN FINANCIAL PROBLEMS COULD DELAY RENT…. RATHER THAN WAITING FOR US TO CALL THEM!